We value your privacy

Q6 values its customers’ privacy and trust in our security procedures. This policy statement governs Q6’s treatment of all personal information obtained from customers in relation to the use of any of its Internet services. Specifically, Q6 sets out guidelines relating to the collection, use, and disclosure of customer information, and customer access to that information.


For the purposes of registration, Q6 requires a certain amount of mandatory information from its customers. Our registration form contains mandatory and optional fields. You are encouraged to provide as much information as you are comfortable with, ensuring that you maximise enjoyment of our service.

The mandatory information we require includes:

residential address
contact phone number
credit card details
acknowledgement & acceptance of the Terms & Conditions

Our optional queries include:

employment status
email addresses (as an alternative method of contact)

Q6 will not collect sensitive information for any purpose. You will not under any circumstances be asked to disclose any of the following:

racial origin
sexual preferences
political opinions
religious beliefs or affiliations
criminal record
membership of or affiliations with a trade union or political association
health information


Q6 collects mandatory personal information from its customers for the purpose of keeping customers informed about the service we provide, for necessary billing procedures, and for maintaining a database of all members using the service. Information will regularly be sent to customers via email as it comes to hand, primarily concerning developments and news on the service we provide, or your account maintenance (billing).

Q6 agrees not to send unsolicited email of any sort to you from a third party.


The information given to us by customers remains confidential at all times. Q6 will not sell, trade, rent, share, distribute or otherwise deal with your information with any third party.

We may only disclose personal customer information or other information collected at any time for a prescribed purpose if –

We have your expressed consent to do so
The information is to be used for a purpose related to that which we outline when collecting the information

While on most occasions, the consent of the customer will be required before any information is made known to a third party, Q6 may do so if in good faith, the information is –

deemed necessary in order to prevent harm of any sort to the customer
used in order to investigate conduct which is thought to be unlawful
required in order to comply with legal processes
Customers please note that such action will only be taken where it is thought to be absolutely necessary.

Access To Your Information

Customers will have access to the information which they provide Q6 during registration at all times, and this information can be changed and updated at any time. Your information, once provided, will be stored in a secure environment, ensuring that other customers are unable to access it in any way.

Q6 will not alter your information in any way unless your consent or request is given for us to do so. Q6’s staff may from time to time view your information, but it will only be in accordance with the purposes previously mentioned in the “Use” section.

Further Information / Complaints

** If you have any questions, comments or complaints about our Privacy Policy or security arrangements, please contact us by emailing [email protected].

How we use Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.